Donor Communications Officer

Intro text: 

Job summary

You will report to the Chief Philanthropy Officer and be involved in a variety of activities, including the following:



  • Acquires a comprehensive understanding of the responsibilities of the Philanthropy Unit, including gift processing and acknowledgment
  • ​Helps improving the donor journey and designing creative and impactful approaches
  • Segments the CRM database as needed, to tailor approach to specific donor groups
  • Conducts general research as needed, for example to identify potential donor opportunities, including with companies, foundations and trusts
  • Supports the preparation of BIG fundraising events
  • Helps to prepare Direct Mailing and e-mailing campaigns (creative concept, copywriting, contacts with suppliers, production and distribution)

Communication with existing/potential donors

  • Develops fundraising focused materials to ensure members of Committee of Ambassadors, BIG staff and volunteers have the tools necessary to communicate the right messages about BIG
  • Develops tailored communications as needed, to meet the needs of segmented donor groups : web pages, donation pages, powerpoints, movies, printed material
  • Develops and manages digital channels, content for the BIG website/social media (copywriting, translations), improves SEO/SEA and makes updates as required
  • Uses, feeds and monitors social networking according to approved policies to raise / monitor awareness about BIG
  • Writes, develops and distributes regular newsletters to BIG supporters, using CRM / database
  • Analyses results of communication tools and campaigns


  • Helps coordinate the activities of the Philanthropy Unit with those of other units within BIG HQ
  • Performs a variety of general and specific administrative functions as well as other duties as assigned

Knowledge, Skills and Abilities Required:

  • A bachelor’s degree in communications, marketing or equivalent
  • Minimum 2 years of relevant work experience
  • Excellent written and oral communication skills needed to establish positive working relationships and to understand potential donors’ needs and interests
  • Ability to develop and write compelling content for philanthropy-oriented communications materials, newsletters, website, social media and other platforms, as required
  • Ease with digital communication
  • Excellent interpersonal and networking skills, both with large groups and individuals
  • Flexible and well organised, with ability to work independently and solve problems
  • Fundamental understanding of office methods, procedures and practices
  • Computer literacy and knowledge of a wide variety of software packages, such as MS Office Professional
  • Knowledge of iRaiser payment platform, Adobe Creative Cloud and MailChimp are a plus
  • Excellent Dutch, French and English. Other languages are a plus
  • Adherence to the highest ethical standards

What we offer

The opportunity to contribute to an organization involved in innovative, practice-changing breast cancer research.
A stimulating international environment and a competitive salary and benefits package.

Please send your CV and letter of motivation to:
Breast International Group-aisbl
76 Blvd de Waterloo
B-1000 Brussels

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